Where we built
Hack
When a vital number moves the wrong direction, change it this week. Not next plan.
Hack answers one question: when a vital number moves the wrong direction, what do we change THIS WEEK to move it back?
What gets hacked transforms
Hack is not "creative cost-cutting." Hack is the discipline of finding the ONE lever you can pull this week — not next quarter — that moves the number that matters. Then measuring whether it worked next Monday.
Anti-patterns
- Hack as crisis management.
- Hack as "let's try this thing" without measuring whether it worked.
- Hack as "we'll address that in the next strategic plan."